 | Where Ideas Become Realities |  |
| | | | We offer complete service for new product development of each of the different stages in the process: Attending customer needs, translating them into practical designs with rapid mock-ups of the container and its production | | | | |
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  | | | This gives us the advantage of offering different alternatives and proposals to fulfill final product requirements.
At our 5 specialized design centers (2 in Mexico City; 1 in Monterrey Mexico; 1 in Guadalajara, Mexico; 1 in Dallas, Texas, U.S.A.; and 1 in New York, N.Y., U.S.A.), Vitro Envases develops concepts and designs future products in collaboration with its customers. They are then translating into photo-realities and engineering plans. Each design is carefully reviewed and verified by experts to assure its manufacturability and function on our customers' bottling lines, following the ISO 9001 total quality model.
Starting with the electronic design of the container previously approved by the customer, electronic drawings are developed of the molds that will later be manufactured at Grupo Vitro's modern production installations. During this first stage of the mold process, a test product is manufactured to provide physical samples for our customers and assure the manufacturability of the product in our plants. The samples provided to our customers are verified by our quality laboratories and they may be used for verification of measurements, publicity, bottling tests, etc.
Finally, once the samples are approved by the customer, the complete model is produced.
Through our customer service center (COPAC), customer orders are electronically processed and programmed for manufacturing by one of our plants based on required dates. Daily, manufacturing programs are systematically transferred to each plant for production and shipment.
Additionally, a representative from our Customer Technical Service Department is in permanent contact with customers to assure to correct function of the containers on customer bottling lines.
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